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About the Vendor Response
This page presents the response provided by Big IT to an Australian aged care organisation seeking a Managed Detection and Response (MDR) provider. The response was submitted through StrategyMix TechSearch and addresses the buyer's original requirements and qualifying questions.
Related Information
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https://www.strategymix.com.au/techsearch-case-study-mdr/buyer-requirements-cyber-monitoring-incident-response
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SEARCH DETAILS
Search Name:
Cyber Security Monitoring / Incident Response
Category:
Cyber Security
Budget Status:
Pending
Purchase Timeframe:
6 to 12 Months
Product Description:
I am looking for a 24x7 cyber security monitoring provider as well as cyber incident response support.
It would be helpful if the provider can utilise our existing investment in our current security monitoring tools, but there is an opportunity to onboard a more complete SIEM solution to upgrade our existing one.
I envisage that the incident response support component might be arranged on a retainer basis, with payment per incident. However, that is subject to whichever arrangement offers the most affordable solution.
VENDOR CONTACT
Name:
Job Title:
Company:
REQUEST EMAIL INTRO WITH
SOLUTION OVERVIEW
We have a great solution.
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QUALIFYING QUESTIONS
Q1.
Can your solution pen test Azure AI Chatbots within an Azure tenancy?
Yes, we can. This is a typical requirement for most of our clients.
Q2.
Does the tool have any adverse impact on production systems?
Not at all. Your users won't notice any performance degradation.
Q3.
Do you offer a free trial?
Yes, we offer a free 30 day trial
Q4.
Which models do you cover?
Open AI, Gemini, Grok
Q5.
Do you offer a performance guarantee?
Yes, but it depends on the contract